Rejive Medspa Policies
Services are available by appointment. A deposit of $50 is required. Upon booking, patients will be asked to use a credit card to guarantee the appointment. The deposit will be applied to the cost of the procedure once completed.
We understand unexpected circumstances arise; however, an appointment is a promise between one of our experienced providers and the patient. With the time constraints of our providers, ample notice is required for rescheduling appointments. A $50 deposit is required when an appointment is scheduled. The deposit is applied directly to the services completed cost. A cancelled, missed or rescheduled appointment within 48 hours of the allotted time results in a forfeit of the deposit. If a prepaid package appointment is cancelled, missed, or rescheduled inside of 48 hours, $50 will be deducted from the account. Arriving more than fifteen (15+) minutes late may result in cancellation of appointment and same $50 deducted amount from the account applies.”
Service packages, gift certificates and pre-paid treatments are not subject to refunds.
Package prices and pre-paid treatments are good for 6 months after date of purchase unless otherwise specified. If for some reason you are not satisfied with an un-rendered, pre-paid service, the remaining balance can be used towards other services at Rejive Medspa at any of our convenient locations.
Please arrive 15 minutes prior to your scheduled appointment time. This will allow us to get you checked in and confirm any important information prior to your scheduled treatment. Arriving late may interrupt your service and the services of those who follow after you.
Rejive Medspa takes privacy very seriously. We ensure that the staff at Rejive Medspa will not discuss patient treatments with any other patient. In order to ensure full privacy, our staff may periodically ask you to verify specific information such as your phone number, address, email address and date of birth.
The best tip we can receive is your repeated business and referrals. However, if you are exceptionally happy with the service you received during your visit, our providers do accept tips.
At Rejive Medspa we value you as a patient and look forward to serving you. We however reserve the right to deny services to anyone, for any reason within certain circumstances.